Totum helps organisations transform the way they work, lead, and connect — through human-centred mediation, personal growth, and culture change.

We partner with courageous organisations to resolve conflict, build leadership capacity, and reimagine workplace culture from the inside out.

Through facilitated interventions, tailored training, or long-term strategic support, our work puts people first — not just performance.

Our approach is rooted in emotional intelligence, systems thinking, and deep care. We believe that when people thrive, organisations do too.

Our services include:

• Workplace mediation and conflict resolution

• Leadership and team coaching

• Culture and organisational development

• Training in conscious communication, wellbeing, and collaboration

• Personal growth guided by qualified counsellors and wellbeing practitioners

We work with teams ready to lead with clarity, care, and courage.

Our Process

1. Explore

• Confidential conversations

• Mapping team dynamics

• Identifying underlying needs and values

• Holistic analysis of organisational culture

2. Resolve

• Formal mediation or mediated conversations

• Counselling and wellbeing support

• Emotional intelligence coaching

• Team alignment trainings

3. Sustain

• Wellbeing Strategy creation or adaption

• Communication protocol development

• Ongoing coaching, counselling and trainings

• Conflict navigation skill-building

The Importance of Wellbeing

Conflict resolution is a critical component of workplace wellbeing and wellbeing is a critical component of conflict resolution. By addressing tensions skillfully, we create the psychological safety necessary for innovation, authentic connection, and sustainable high performance. By supporting wellbeing proactively, we avoid untold numbers of potential conflicts.

Our conflict resolution services can be a standalone solution or the first step in a comprehensive wellbeing strategy for your organisation.