Totum Services

At Totum, we help organisations face the human challenges of work with clarity, care, and courage.

Whether you're navigating disputes, building stronger teams, or leading a whole culture shift, we support the dynamics that shape how your people work, lead, and connect.

What We Offer

We provide standalone support or integrated programmes:

Workplace Mediation

Resolve conflict with care and transform it into a catalyst for growth.

When relationships break down, we help rebuild trust. Our mediation approach is confidential, trauma-informed, and deeply human. We meet people where they are, and guide them toward real resolution, not just short-term fixes.

Leadership & Team Coaching

Strengthen alignment, trust, and purpose from the inside out.

We work with leaders and teams to build emotional intelligence, communication skills, and resilient, values-driven leadership, the foundation of great cultures.

Culture & Organisational Development

Move from fire-fighting to long-term flourishing.

We help organisations reimagine how they work, from strategy and structure to wellbeing and communication. If you're serious about change, we’ll walk with you through it.

Training & Facilitation

Practical workshops that shift mindsets, not just skillsets.

We offer tailored, whole-team learning experiences in:

  • Conflict navigation

  • Conscious communication

  • Psychological safety

  • Trauma-informed leadership

Wellbeing & Personal Growth

Support for the people behind the roles.

We offer trauma-informed counselling, therapeutic coaching, and space to pause and reflect. Whether you're struggling, stuck, or simply need to regroup, we're here to help.

Our Approach: Explore. Resolve. Sustain.

  1. Explore — We begin by listening deeply. Through interviews and mapping, we uncover what’s really going on.

  2. Resolve — We address tensions through mediation, coaching, and facilitation — restoring clarity and connection.

  3. Sustain — We build capacity for lasting change through strategy, support, and culture-focused development.

Our Flagship Programme: The Helix Plan

A 12-month journey for systemic culture transformation.

  • Psychological safety

  • Values-aligned leadership

  • Inclusive, trust-based systems

  • Real experiments, not abstract strategies

Not Sure Where to Start?

If you're facing:

  • A stuck team dynamic

  • Leadership tension or breakdown

  • Cultural drift or staff disengagement

  • Burnout, turnover, or change fatigue

…we can help.

Start with a conversation — or explore our mediation offering as a practical, powerful entry point.

Let’s Talk

We’d love to hear what’s going on in your organisation — and explore how we can support you.

Oliver Wells - oliver@totumpeople.co - 07967 566 490

Lizzie Keates - lizzie@totumpeople.co - 07729 319 945

"You don’t build a business – you build people – and then people build the business." – Zig Ziglar.

Get in touch